Final Written Request — Provision of Cause for Ban and Review Mechanism (Formal Notice Preceding Regulatory Filings)

Mr. Kirby and Playground executive team,

This email is written in a strictly professional capacity and is intended as a formal final opportunity for Playground to respond in writing to an unresolved matter that has now remained open for over two years.

The matter, briefly:

* On or about March 2024, I attended Playground at approximately 6:00 AM for a planned poker session and was informed at the cage that my player card was locked and that I had been banned from the establishment. * The duty manager at the time confirmed that the only record available was a "note that a Poker Manager Placed the Note" and he was unable to provide any detail, cause, incident reference, or documentation. * Despite numerous subsequent written communications sent between March 2024 and October 2024 to [email protected] and directly to members of the executive team (the recipients of this email), Playground has never provided me, in writing, with (a) the cause of the ban, (b) the rule or policy said to have been breached, or (c) any avenue for review or appeal. * The only direct contact I received during the entire period was a single unsolicited telephone call from Mr. Andrew Johnson in March 2024, during which no call-back extension was provided and no written follow-up occurred.

Why I am writing again now:

The ban continues to cause current and ongoing harm, most recently in connection with the WPT Global Winter Classic hosted at Playground Montréal from January 18 to February 1, 2026, from which I was excluded, and in anticipation of the WSOP Circuit scheduled at Playground from May 10 to May 25, 2026. Because Playground is a regular venue for internationally sanctioned tournament series, the practical effect of the ban extends materially beyond access to Playground's own premises.

What I am requesting, in writing:

1. The specific cause of the ban, identifying the rule, policy, or conduct said to have been breached. 2. The date and nature of the underlying incident, and the identity and role of the individual who made the decision. 3. Any contemporaneous documentation relied upon (incident report, witness statements, video review notes). 4. A description of any internal review or appeal mechanism available to a banned patron, and the procedure for requesting such a review.

Deadline and next steps:

I ask that Playground provide a written response to the four items above within ten (10) business days of the date of this email. I consider this a reasonable timeframe given the length of time the matter has already been pending and the fact that the underlying records, if they exist, should be readily retrievable.

Should no written response be received within that period, I intend to proceed with formal complaints to:

* The Kahnawà:ke Gaming Commission (KGC), under which Playground holds its Poker Room and Electronic Gaming Device licenses, pursuant to Part XXIV of the KGC Regulations concerning Interactive Gaming and the Commission's analogous dispute-resolution mechanisms for land-based licensees; * The Commission des droits de la personne et des droits de la jeunesse du Québec (CDPDJ), to the extent that the exclusion engages rights protected under the Quebec Charter of Human Rights and Freedoms, including section 15 concerning access to places ordinarily open to the public; * The Canadian Radio-television and Telecommunications Commission (CRTC), in respect of any commercial electronic messages received from Playground or its marketing partners subsequent to my written communications above, under Canada's Anti-Spam Legislation (S.C. 2010, c. 23).

I am also in communication with the World Poker Tour regarding the accessibility implications of the ban in the context of events sanctioned by WPT and hosted at Playground.

I remain open to resolving this matter directly and in good faith. A written response addressing the four items above would be preferable to further escalation and would be treated as confidential commercial correspondence.

This email is being sent to the same executive addresses previously used in October 2024, which remain the addresses known to me. Please advise if any recipient is no longer the appropriate contact, and I will update my records accordingly.